Barbara – Page 8 – Stopped by the Train

CIL2007 – my impressions

Computers in Libraries has come to an end — and it’s a good thing, because my head could not possibly hold any more. Tonight I’m compiling my notes and packing up to return home tomorrow. This conference and its complement, Internet Librarian, are my 2 favorite professional conferences and training opportunities. I’ve summarized the best of the sessions I attended over on SELCO Librarian. This posting is about all that peripheral stuff wandering around in my head.

I have a week’s worth of web sites to try and ideas to assimilate to share with our libraries. I can’t wait!
There are 2,500 people here. Some are geeks, some are semi-geeks, and at least one is a don’t-wanna-be-a-geek. I met her, I think she was sent here perhaps by a supervisor who hoped it would be a transformational experience.
Following a cold and storm front cross-country is not a good idea. It’s warmer in Minnesota this week than it is in Washington D.C. So much for southern sunshine, tulips, and cherry blossoms. At least flying west to east on Sunday was not as bad as it was for our friends from New England, who flew straight into a Nor’easter, if their flights took off at all. Hmmm, seems to be a pattern here: the last time I attended this conference in 1999, it snowed 9 inches and we were virtually snowbound in the hotel.
Lots of talk about library automation systems. Marshall Breeding, the guru of library automation summed it up best when he said that the level of ILS innovation is below libraries’ expectations and that library automation vendors are taking baby steps in Library 2.0 technologies. All the while we have been admonished in almost every session to plan and execute technology services aggressively to meet the demands of the public.
Conference rooms need more plug-ins. Lap-top computers have batteries that don’t hold a charge for a full day’s note-taking.
While in-room hair-dryers and coffee-pots have become ubiquitous in hotels, Hyatt Regency apparently did not get the message about the coffee-pot. Not a good thing for me, who relies on coffee to wake up. Ditto for wireless connectivity. This is the 4th hotel I’ve stayed in the last 2 weeks, and the first where I’ve had to pay for Internet access.
Another message someone didn’t get — pedestrians in cross-walks in Washington D.C. are just as fragile as they are in Minnesota. Please don’t run over us! (you’ll be glad to know Donovan and I did NOT get hit Sunday evening).
An evening spent with old friends who live in town is a special blessing.
I’ve met some great people and collected lots of business cards. It’s true – a stranger is a friend I haven’t met yet.

A sad day for kids and school libraries

Today I learned that another school has eliminated their school media specialist. The budget is stretched to the max, and something has to go — so it’s the professional teacher librarian media specialist who teaches kids how to learn and where to find the information for successful learning. The teacher librarian is part of the curriculum teaching team that teaches kids the literacy skills to help them succeed in a world where being a lifelong learner is critical. Just as the student uses the school library to complete the assignments from the classroom, the graduated student will use information seeking behaviors learned from the teacher librarian to complete life’s assignments.

I’m heartsick to think that the successful information literacy program this teacher has built has no value to the board who makes the decisions what to pay for and what to ax. Minnesota has no enforceable standards for students’ access to instruction by a certified teacher librarian. Indeed, the opinion of a number of schools is that they will keep the library open with a (much cheaper) non-teacher to carry out technical tasks. I wonder, how do they expect their students to acquire the higher level literacy skills of research, critical thinking, and problem solving without the curricular involvement of a skilled and certified teacher librarian.

A long time ago, when my mother began her teaching career in a one-room school, her classroom library was a collection of several book shelves, each with books for a different reading and learning level. When I attended a 2-room rural school in Wisconsin, my classroom library was a low shelf of books under the window. That world of information was somewhat finite and manageable by the classroom teacher.

As the world of information increased through the latter part of the 20th century and exploded through the technology of the 21st century, the need for instruction by a skilled information professional has become critical. Children must learn to learn – and keep learning. While we cannot predict what they will need to know as adults, we can equip them to be lifelong learners using the network of the communities’ libraries as their learning lab. Children who have not learned the information literacy skills critical to continuous learning from a teacher librarian will enter the adult work world with a fatal learning disability and handicap.

Stillwater Library is #1 on BB today

A Monday morning chuckle from the Pioneer Press Bulletin Board this morning.

Will The Library Let You Borrow That Book? It’s ‘TOO SOON TO TELL.’
Pioneer Press, Article Last Updated: 04/01/2007 08:24:35 PM CDT

I finally made it down to the new library in Stillwater yesterday. It’s been open now for an embarrassingly long time, but I haven’t been able to get there.

Anyway, after selecting a few books and chatting about the beautiful new library with an employee, I asked her if she could check my books out for me or if I needed to go downstairs to the main desk to do it. She pointed over to a do-it-yourself scanner and said: ‘You can do it right over there. Let me know if you need any help.’

Being a woman of the ’90s … oops, I mean ’00s … I figured: ‘I should be able to tackle this with no problem.’ So I walked over and scanned my card. The machine said ‘SWIPE YOUR FIRST BOOK,’ or words to that effect (not to be confused, of course, with ‘Steal This Book,’ so popular in the ’60s.)

After ‘swiping’ my book, the machine came back with a prompt that said ‘TOO SOON TO TELL,’ so I swiped it again, more slowly this time, and again saw ‘TOO SOON TO TELL.’ After trying a third time, and coming up with the same prompt, I looked down disgustedly at the machine, then at my book … and felt my cheeks turning red as I noticed the title of my book was ‘Too Soon to Tell,’ by Calvin Trillin. . .

Silence is golden

I take notes on my notebook computer whenever I can – so almost always take it to meetings. I also am often sliding in at the last minute before a meeting starts. So I push the “on” button to my computer (the computer through which I was running my MP3 player before I popped it from its docking station) and bingo – Windows music sings forth as it starts up – often really loudly. How embarassing! I know, had I been more foresighted, I would have muted the computer before I downpowered it — ain’t gonne happen.

I guess more than a few others have been victim to the tuneful boot up sequence. Thanks to colleague Donovan for pointing out the oh-duh solution on Lifehacker. Plug into the headphone jack with a pair of ear buds, and no more disruptive noise. Now, why didn’t I think of that. Of course, this presupposes that I will remember to bring the earbuds to the meeting.

Equally embarassing is my Motorola cell phone, which chimes as I turn it down to vibrate. Now, if I didn’t want it to be silent, I wouldn’t be pressing the volume down control, would I? Have to do the plug in thing on the phone, too. Oh, the noise pollution our electronic toys create.

What makes a successful blog

What makes a blog successful? Does spelling really matter? How about quality of writing? I ponder these questions as I teach, preach, cajole, and lead enthusiastic as well as reluctant library folks to blog. There are those (even respected bloggers) who say it doesn’t matter how you write – it’s only important that you write. I personally believe that anything that goes as public as the World Wide Web is a far-reaching statement about me, my personal professionalism, and the organization for whom I write (at the SELCO Librarian)

Blogging has gone mainstream in a very short time, and is a marketing expectation. It’s not a question of “do you blog?” but rather “who writes your blog?” The Blogging Success Study was conducted in the spring of 2006 at Boston’s Northeastern University by the students in Dr. Walter Carl’s Advanced Organizational Communications class and John Cass and his colleagues at Backbone Media, Inc. The study results are published online as – you guessed it – a blog, complete with comments. The research team identified 5 factors to consider that are important for a successful blog. Italicized text is my thoughts relating the study to libraries.

Culture: Libraries can build rapport with their communities, showcasing their knowledgeable staff, demonstrating to their communities the face of the library and librarians.
Transparency: Insightful pieces of contrasting points of view establish credibility, demonstrate expertise, and encourage dialogue.
Time: Libraries should carve out time for good writing (and reading other blogs.)
Dialogue: The library’s ability and willingness to engage in dialogue demonstrates concern and expertise in matters important to their community.
Entertaining writing style and personalization: Librarians can build personal connections with the community that will encourage residents to consider the library as a caring, integral part of the community.

Why be Library 2.0?

Lately I’ve been part of a variety of conversations that, in essence, question the value of participation in all things library 2.0. The talk ranges from “I have no use for 2.0 technologies” to “I have no use for anyone else who does use 2.0 technologies.” While I am a professed technology junky, limited only by hours in the day to try everything I’d like and $$$ in my bank account to buy the toys I’d like, I don’t fit in the category that has no use for anyone who doesn’t share my interests. However, I have serious concerns for those who will not acquire any 2.0 knowledge or skills.

I’ve heard a great many excuses for not developing a 2.0 familiarity: I have no use for a blog; It’s a waste of time; I’m retiring soon; My community doesn’t want a technology centered library; A particular staff member takes care of all the computers; I didn’t become a librarian to run computers; It’s a fad that will go away, just like all the rest of them.

I suggest that there are at least 3 reasons why library information professionals should make the effort and the time to develop familiarity and skills with at least a representative few interactive, communicative technology tools.

Using 2.0 technologies stretches budget and outreach. Most of the tools are available as open source, free-ware, or at really low cost (you can’t beat $24.95 a year for a Flickr account.) With minimal investment of time reading help screens or using tutorials (especially on WebJunction) or even attending one of our classes and time practicing, a librarian can put together a website or an online newsletter with blog software – and postage cost is $0. Pictures posted on Flickr thrill most everybody – a lot of us still haven’t gotten over the ego trip of seeing our picture published.
Developing 2.0 tools produces training opportunities and models. I may develop a blog or podcast that is of value to very few if any people. However, in doing so, I’m acquiring skills that I can relate to someone else who has a need to develop that tool. I can also use the tool I created as a model or demonstration project. With some experience, I may adapt the tool in a useful way to promote my library.
Be in the know. The librarian is the town “smart” person. Where else can the average citizen go to get baffling questions answered — and nothing is more baffling than technology. By positioning oneself as the go-to expert on everything from how to get that picture out of the e-mail to how to understand and even take a look at MySpace, where one’s kid is seemingly spending a lot of time, the librarian can be established as a trusted information source. While working with one of our public libraries on strategic planning, I was impressed by the committee’s sincere desire to endow the library with a goal of being a leader in cutting edge technology.

Giving ’em what they want – independence

Last week when I went to the bank on the President’s Day holiday I didn’t expect it to be open, so I had my deposit ready in one of those ATM deposit envelopes. When I drove up to the 55th St NW Wells Fargo, I was pretty surprised to see the drive-up open — 6 stalls worth, all with green open lights inviting customers in. Only a single car was at the window at the far left, by the teller. What was truly amazing was that the far right ATM machine had a waiting line, in which I was number 5.

What does this have to do with libraries? It appears that in banking (and other things), people prefer self-service. As I sat in line, listening to my Sirius tunes, I pondered my first experience with self-service in libraries. While working for the Air Force Library Service in the early 90s, we got a 3M self-check machine. (Never mind that it took a year for all the installation challenges to be worked out.) Our customers would stand in line to use that machine, rather than step over to the circulation desk, even though we had great staff on the desk. Just recently when I was picking up books at my local library in Rochester, I saw the same phenomenon. I think it has to do with that we as a culture aren’t too far from the stubborn toddler mentality that says “I can do it myself.”

So here’s the message. As important as we (the collective voice of the traditional librarian) think we are, as much as we want to disavow the technology that will put control in the customers’ hands, as unimportant as we think unmediated requesting is, as much power as we want to keep in the name of patron service, this is where the public’s mind is at. Preferring to “do it myself” – even if it means spending time in line for the single self-service station.

A media specialist’s words about what is important

Who would have thought that the word “scrotum” would cause such lively discussion among librarians, media specialists, the media, some parents, and the biblioblogosphere. In case you’ve missed it, the newly named Newbery Award-winning book by Susan Patron, The Higher Power of Lucky, uses the word on the first page when the book’s heroine, a scrappy 10-year-old orphan named Lucky Trimble, hears the word through a hole in a wall when another character says he saw a rattlesnake bite his dog, Roy, on the scrotum. Thus far, there have been praises and challenges for the book nationwide. Fortunately, in Minnesota, we’ve not heard much, although there has been considerable discussion on E-mail lists. The Star Tribune published an article Wednesday, Newbery flap more a ripple with media specialists in state

Media Specialist Tom Ross, Plymouth Middle School in Robbinsdale, wrote an amazing piece in a letter to the MEMOlist (Minnesota Educational Media Organization) about what is truly important to him (and the other wonderful educators I am blessed to work with). I asked his permission to share the piece with my readers, and he said he’s “honored.” Thank you, Tom for these words:

Higher Power of Lucky.
Come on folks… I am not worried about this word. I am worried about my student who attempted suicide twice. I am worried about my student who is falling through the cracks because everybody wants to discipline him, but I think he is so depressed that he will end up like that first student. Everybody is trying to do the right thing, but we are not perfect people. Sometimes we may not cover every child perfectly and yet our heart is breaking over each one. I am worried about the gangs x-ing out each other, I am worried about my principals giving up because they are being worn down by parents who are demanding perfect people handle their children and there are none to be found. I’m worried about my Goth student that thinks that nobody cares about him as a human being and I wonder if he is cutting again. I’m worried about the little girls that come to school with bruises and bumps and social services is working on the problem… but there are not enough of them to cover everybody fast enough… I’m worried about the teachers that are leaving because they can’t handle the disrespect, intensity and pace of their job…Good people who will be lost forever to one of the most important task society has given them. I’m worried that society is abandoning us because they want to pretend the problem is the language in the book and it’s not the kids who are dying. I’m worried about the kids whose mom has 3 part time jobs and no insurance. I’m worried that if one of my students ends up running away, she may end up a street child who will be abused by some evil man for something as fleeting as money. I’m sorry this is a word that just doesn’t worry me. I want my students to live to the next day… That worries me.

Sorry if I have my values misplaced, my heart is breaking for my kids right now.

Tom Ross
Plymouth Middle School

Dempsey on “why we need libraries”

Kathy Dempsey, editor in chief of Computers in Libraries posted this to the PR Talk listserv this morning: posted here with Kathy’s permission

. . . when someone wonders why America still bothers with libraries, refer the un– informed person to Bill Gates. you have to admit, he’s one of the country’s richest and, likely, smartest men. so if libraries are useless, why does Gates continue to support them with millions of dollars? if he sees that much value in them, they must be worthwhile, and still necessary, right? especially considering Gates is all about technology! yet he champions libraries and helps bring them up-to-speed technically. therefore they must still be worth using.

Kathy also recommended an article in Educause Review, If the Academic Library Ceased to Exist,Would We Have to Invent It? by Lynn Scott Cochrane, Director of Libraries at Denison University. It could apply to other types of libraries, as well. Ms Cochran relates a fictitious college which quit supporting the collections and staff of the library, and instead gave each student the prorated amount of money spent on their behalf for the library – $1,230. The college did leave the library doors open, without management or staff and only kept a cleaning service.

The article relates how a typical student spent their money and how inadequate other sources of information were, the public library with its typical collection or a nearby academic college which had made a similar decision regarding funding. It reminds me of the disturbing trend I’m seeing in the libraries I serve where funding is cut by cities, counties, boards, administrators, etc. with the rationale that the patron or student can just go use other libraries in the community. Situations like this are really happening — such as the case in Jackson County Oregon, where all 15 libraries are closing at the end of their normal business day on April 6th. See my posting on SELCO Librarian, 10 Reasons for Public Libraries.

It’s really cold outside

It’s really, really cold — and windy makes it worse! When the thermometer hits -20, it’s time to take care of yourself and others. Driving to work this morning, I was thinking of how libraries could serve their communities as a warm spot — things I’ve done or seen.

Make the door accessable, and the parking lot — including no snow banks to climb over between the parking lot and the library
Hot drinks — coffee, spiced tea (keep it brewing for a warm welcoming aroma), hot chocolate, hot water and tea bags. How about making it free when the temperature is below 0?
Stock up on energy assistance information and applications
Have lots of pre-school storytimes and after-school activities. Help parents get out of the house with their kids
Make a special invitation to people who work out in the cold to come to the library and provide them with a space to warm up, have a hot drink, or sit down to write reports. Some folks who would appreciate this could be: law enforcement, streets and road workers, meter readers, bus drivers, crossing guards . . .
Winter reading programs are great. Libraries in our region have “Hot Reads for Cold Nights” programs. Every year has a theme. SELCO produces the promotional artwork and incentives and makes them available at low cost and has a kick-off event. Libraries run varying programs to suit their communities
Displays:
- Cozy escapist reading
- Movies
- Recipe books-especially stews and soups
- Craft books
- Travel books about warm weather places-armchair vacation
- Gardening books-plan for spring